Frequently Asked Questions

Shipments should arrive in 3-5 business days. You can always track your shipment by logging into your Account under Orders.

Login to your Account and go to Orders to track your shipment.

You will only be able to cancel your order if it has not shipped. Please send an email to orders@gosimple.com with the following information:

Email subject: Cancel Order (include order #)
Body: Please include your full name and order number to cancel your order.

Absolutely. Once you select the product, you can either choose to make a one-time purchase or sign up for our subscription service.

Dietary supplements are intended to supplement a regular diet. They include ingredients such as vitamins, minerals, herbs, amino acids, and enzymes.

Essential is a dietary supplement that goes beyond the traditional multivitamin. We gathered all of the necessary ingredients to support key functions in the body and bundled them in single dose packets. Yes, you can toss your pill cases now.

The best source of vitamins and minerals remains to be from food sources. However, studies have shown that improper farming practices have depleted soil quality. This has caused plants, fruits, and vegetables to contain less nutrients than normal. Depleted soil quality has also affected the livestock that feeds off these plants and vegetables, leading to all around less nutritious foods.

In addition, American eating habits have worsened over time. Every year, less produce is being consumed, and although fast food consumption has slightly decreased, it continues to be a major part of the American diet.

In order to properly derive all of the necessary nutrients our bodies need to maintain a healthy lifestyle, we must add supplements to our regular diet.

What truly separates us from the rest of the products on the market is our unique formula. Our team of biomedical scientists created a blend of ingredients that you won’t find in your typical daily supplement. All of the ingredients that make up our Essential formula are backed by scientific research and have been shown to provide your body with the best support to key functions.

Our comprehensive directory provides a list of the ingredients in our formula along with an explanation of the benefits they offer, making the choice between us and the other supplements simple.

Dietary supplements do not require approval by the U.S. Food and Drug Administration (FDA). Although there’s no stringent approval process in place, dietary supplements are regulated. Manufacturers and distributors of dietary supplements must follow current Good Manufacturing Practices (cGMP) outlined by the FDA. In addition, the Federal Trade Commission (FTC) regulates how we market and advertise our products.

Although this product is generally safe to take, always consult with your physician before starting any nutritional supplement program.

If you’re pregnant or breastfeeding, always consult with your physician before starting any nutritional supplement program.

Yes. For more information, please check out our Return Policy.

At the moment, we offer free shipping to the contiguous United States.

Unfortunately, at this moment, we don’t offer international shipping. I know how painful this may sound to our international folks, but don’t worry, we are working hard to expand our operations overseas.

Oh no! We truly apologize for this. We make sure all of our packages arrive to you safely. Please send us an email at orders@gosimple.com with the following details:

Subject Line: Damaged Item (order #)
Body: Your full name and address

We will hate to see you go! You can cancel your subscription at any time. Login to your Account and under Subscriptions, click Cancel.

We’re always looking for ways to improve so don’t be shy and drop us a line at help@gosimple.com.

Moving is stressful. Changing the address to your subscription is not! Login to your Account, under Subscriptions, click view and then edit your shipping address. Pretty simple.

Absolutely. We made it very simple for you. Just login to your Account under Payments and change your payment details.